Bet9999 Terms & Conditions — read in full in Bengali

By using bet9999 (hereinafter referred to as the "Platform"), you agree to be bound by all terms and conditions set out herein. These terms apply to the bet9999 website, mobile application, and all associated services.

These rules weren't written to be complicated — we've done our best to present them in plain, easy-to-understand language. If anything is unclear, please contact our FAQ see below or contact support.

To open an account on bet9999, you must meet the following requirements:

• Each person may register only one account. Opening multiple accounts is strictly prohibited.
• All information provided at registration must be accurate and up to date.
• Your account is strictly personal — it must not be shared with or used by anyone else.
• Bet9999 may request your NID or passport at any time for identity verification purposes.
• Withdrawals from unverified accounts may be temporarily put on hold.

Bet9999 is strictly an 18+ platform. Account registration and use by minors is prohibited. If there is any suspicion that an account is being used by a minor, bet9999 may suspend the account immediately.

We urge parents to use parental control software on your devices to prevent minors from accessing sites of this nature.

The financial transaction rules at bet9999 are set out clearly below:

• Withdrawal requests will only be processed via the same method used for the original deposit.
• Full KYC verification is mandatory before your first withdrawal.
• A daily maximum withdrawal limit applies — see your account settings for details.
• Bet9999 may request additional verification for suspicious transactions.

Bet9999 offers a variety of bonuses, each with its own terms. The general rules that apply to all bonuses are outlined below:

• Welcome bonus: New members receive a bonus on their first deposit, which is generally withdrawable subject to an 8x wagering requirement.
• Bonus validity: Every bonus must be used within a set time period. Once expired, the bonus is automatically forfeited.
• Multiple Bonuses at the Same Time: As a general rule, only one bonus can be active at a time.
• Bonus Abuse: Attempting to abuse the bonus system (e.g., multiple accounts, false information) is a punishable offence.
• Refund Bonus: Cashback or refund bonuses may have separate terms — read the offer details carefully.

The following rules apply to placing bets on bet9999:

• Once a bet is confirmed, it cannot be cancelled or changed.
• Bet9999 reserves the right to void any bets placed at incorrect odds due to a technical error.
• If a match is cancelled or incomplete, the stake for the relevant bet will be refunded.
• Bet9999 is not liable for any bets missed due to connectivity issues during live betting.
• If a technical error in odds calculation is proven, the affected bet will be declared void.

In cricket betting, results determined by the DLS method are considered final. A match must complete at least 50% of the scheduled overs for the result to be valid.

The following actions are strictly prohibited on bet9999. Violations may result in permanent account closure and forfeiture of your balance:

• Multiple Accounts: Having multiple accounts under the same identity is strictly prohibited.
• Bonus Abuse: Creating fake accounts with false information to claim the same bonus multiple times.
• Money Laundering: Any attempt to use the betting platform for money laundering.
• Technical Manipulation: Using bots, automated software, or hacking tools.
• Match Fixing: Placing bets using insider information related to match-fixing.
• Use of Third-Party Accounts: Logging into or using another person's account.

Bet9999 takes the protection of your personal data seriously. For full details on how your information is collected, used, and stored, please refer to our Privacy Policy Provided.

In short: we never sell your data to third parties, and all information is secured with 256-bit SSL encryption.

Bet9999 accepts no liability for the following:

• Missing a bet due to an internet connection failure.
• Issues arising from third-party technical failures.
• If account credentials are compromised due to the user's own negligence.
• Force majeure events — including natural disasters, war, or a pandemic.

Bet9999 may temporarily or permanently close an account for the following reasons:

• If evidence of a rule violation is found.
• If the account was registered using false information.
• Suspicious financial activity.
• At the user's own request (voluntary account closure).

To voluntarily close your account, please contact support. Make sure any pending withdrawals are processed before closing. Responsible Gaming page for more details.

If you encounter an issue or dispute, follow the steps below:

1. Contact Support First — provide full details via Live Chat or email.
2. Response within 48 hours — our team will investigate and get back to you.
3. If the issue remains unresolved — submit a written complaint. A final response will be provided within 7 business days.
4. Third-party mediation — resolution through a recognised arbitration body if required.

Bet9999 reserves the right to update these terms and conditions at any time. For significant changes, we will notify users in advance via email or through the platform.

Continuing to use the platform after any changes have been made will be considered acceptance of the updated terms. It's a good idea to check this page from time to time.

This version is effective from January 2026.